Fulfillment & Service Delivery Policy
Published by DETAILED FINISH LIMITED • Dairy Flat, Auckland, New Zealand
1. Workshop Detailing Service Delivery
DETAILED FINISH LIMITED provides hands-on vehicle surface restoration, paint correction, ceramic coatings, and bespoke interior detailing at our dedicated studio facility at 59b Wilks Road West, RD 4, Dairy Flat, 0794, New Zealand.
2. Appointment Scheduling & Bay Reservation
To maintain strict quality standards, each vehicle is allocated dedicated workshop bay capacity:
- Paint Correction & Ceramic Coatings: 1.5 to 2 business days turnaround to ensure adequate indoor curing under climate-controlled conditions.
- Interior Rejuvenation: Same-day completion (4 to 6 hours).
- Vehicle Drop-off: Staged between 8:00 AM and 9:30 AM on the confirmed appointment morning. Owners are notified promptly by phone/SMS when the quality audit is signed off.
3. Digital Documents & Warranty Delivery
Appointment confirmations, electronic receipts, digital paint inspection reports, and official ceramic warranty certificates are delivered directly to your nominated email address in PDF format with zero transit delay.
4. Physical Maintenance Products Dispatch (NZ-Wide)
Where clients purchase aftercare maintenance kits (pH-neutral shampoos, ceramic booster sprays, ultra-dense drying towels):
- Direct Workshop Handover: Included at vehicle collection with zero delivery cost.
- Courier Dispatch Across New Zealand: Dispatched via tracked courier (NZ Post / CourierPost) within 1–2 business days. Delivery typically takes 2–3 working days across North and South Islands.